I just helped her with the tv remote, as she kept using the channel button instead of the volume button, and the number 2 instead of favorites. She also still believes the tv is broken as it "goes into Chinese" when she changed it to Spanish-speaking channels. She means Spanish, but isn't that even more reason to help her?!
I also helped her dial the phone to call the bank to check her balance. She kept dialing the account number at the bottom of the checks. OH MY GAWD. It took me another five minutes to explain that you need to use phone numbers for phones, and I don't think she got it.
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